Delete your Poster Mobility account
You can delete your account and the personal data we hold about you at any time. There are two ways to do it, and both are free.
From the app
- Open Poster Mobility and go to Settings.
- Tap “Delete account”.
- Read what is deleted and what is kept, then confirm with your password.
Your account is removed straight away and your session ends on every device.
By email — if you cannot open the app
Write to [email protected] from the email address registered on your account and ask us to delete it. We will confirm it is you first — usually by checking you control that email or the registered phone number — and we aim to respond within six working days of doing so.
Email a deletion requestWhat is deleted
- Your profile, phone number and email address
- Your vehicles and every document you uploaded
- Every GPS point and trip we have recorded
- Your notifications and support conversations
What is kept, with your name removed
- Records of payments already made to you, because tax and accounting law requires us to keep them. They are linked to an anonymised reference, not to you.
- Our internal audit log, which records that the deletion happened.
Full detail is in the Privacy Policy: section 7 covers your rights and section 4 covers how long each kind of data is kept.
Read the Privacy Policy